BalloonMan is committed to ensuring the health and safety of our staff, passengers, key partners and visitors to our office, venues, balloon flights and public spaces in and around our Melbourne and Bendigo ballooning operations.
To this end, this policy sets out all measures that BalloonMan is taking to safely resume operations and prevent any chance of an outbreak of COVID-19 (coronavirus), alongside the expectations that are placed upon our staff and our guests.
For the safety of yourself, our staff, guests and others in our organisation, and ballooning venues and sites, this policy must be followed at all times without exception.
Non-compliance by staff or passengers with these measures may result in management denying access to our premises and your ballooning experience.
This plan details the processes of BalloonMan upon return to work during and after COVID-19 and our commitment to everybody’s health and safety.
The term Government in this policy refers to regulations of the Australian Federal Government (Aust Gov), Victorian Government (Vic Gov) and relevant Local Government Authorities (LGAs) unless otherwise specified.
This document assumes that our commercial hot air ballooning operations have government approval to operate.
This document operates as temporary policy and guide, until the current pandemic is considered past and it is designed to work alongside existing company policies and procedures outlined in our operations manual, where practical.
Interactions in commercial ballooning company ops. (Pilots and crew).
* Pilots and crew who show any symptoms of COVID-19 must not come to work and must immediately seek medical advice.
Most workers (including contractors, volunteers and students on placement) are required to show proof of COVID-19 vaccination status to their employer in order to continue working outside their home.
For more information, including vaccination deadlines visit information for industry and workers required to be vaccinated.
Workers aged over 12 years and two months, must be fully vaccinated (or have a valid medical exemption) to continue working on-site.
Guests over the age of 18 years old must be fully vaccinated (or have a
valid medical exemption)
Our digital check-in and waiver signing process is 100% contactless, this is provided to every individual passenger electronically not less than 48 hours prior to any scheduled flight and required to be returned to us electronically not less than 24 hours prior to the day of your flight. This allows detailed contact tracing to be maintained.
All passengers are required to “check-in” using our company’s QR Code for the Service Victoria App.
If a passenger answers “yes” to any of the 4 standard questions (see below), they must not participate in the flight and they will need to make alternative arrangements based on their personal circumstances and our company policy.
Passengers in high-risk groups will be reminded about their increased risk.
For example:
NO FOLLOWERS PERMITTED – Followers are prohibited from attending – no one, other than our passengers are permitted to gather for the flight. Friends and family spectators are NOT permitted to “follow” the balloon, i.e. gather at launch site, and landing site, due to limits on public gatherings.
Hand sanitizer cannot be carried on any balloon flights, due to its highly flammable nature.
– It is recommended that we do not have people in vehicles when stationary.
– We invite guests to exit our vehicles for fresh air whilst the pilot and crew are conducting a pi-ball/weather check.
This way our passengers are not spending longer than necessary in a confined space.
Passengers MUST be reminded by our pilot and crew about social distancing.
Interactions with landowners are a risk and a significant stakeholder to manage.
The relationship with landowners needs to be managed carefully.
Operators in the same area may wish to manage this collaboratively (e.g. allocate out landowners to each company) and phone or visit them to outline that hot air balloon operations will be starting soon and to also outline what safety plans have been put in place.
Even if you have pre-approval for launch and landing – you should visit or phone them.
Covid Marshalls
Although our flights take place very early in the morning, we do occasionally have members of the public watching our activities.
Our ground crew and pilots have been trained to keep our passengers at a safe distance from members of the general public, at all stages of preparation, flight, pack-up and travel, our staff keep passengers socially distanced from each other and from the general public at all times.
If passengers are involved in the pack up, then consider
Cleaning/vacuuming/sanitising of the bus and basket occur after every flight.
During the current Coronavirus pandemic, we are doing all we can to protect our customers and their families as well as protecting our staff members.
Before you meet with any of our BalloonMan team, please answer the following questions. If you do answer “yes” to any of them, we will contact you to make alternative arrangements for your flight.
This questionnaire and Waiver must be completed by every individual passenger,
and will be provided to each passenger not less than 48 hours prior to scheduled flight.
NB: Balloon Flights Over Melbourne Pty Ltd, trading as BalloonMan and its pilots reserve the right to refuse to fly with any person and need not assign any reason for any such refusal.
I understand that Balloon Flights Over Melbourne Pty Ltd, trading as BalloonMan makes all reasonable efforts to ensure that its expeditions and flights are conducted in a safe and responsible manner and that it can assume no responsibility for illness, personal injury, loss or damage to camera and other equipment, civil arrest or death by any participant in any one of its expeditions or flights.
Balloon Flights Over Melbourne Pty Ltd, trading as BalloonMan advises that any voluntary entry into a sky sport or hazardous environment, including ballooning, is not without some risk and that I as a potential balloon passenger or crew/chase person must be willing to assume that risk.
Therefore, I the undersigned, acknowledge the inherent risk in a balloon expedition and assume all risk and responsibility for my personal safety or loss or damage to property and I release and discharge Balloon Flights Over Melbourne Pty Ltd, trading as BalloonMan, its servants, agents or employees, from any and all liability for such risks during the course of the ballooning expedition.
I, the undersigned, have read and understood the preceding paragraphs with respect to my acceptance of risk and my release in favour of Balloon Flights Over Melbourne Pty Ltd, trading as BalloonMan.
Phone: +61 3 9427 0088
Email: bookings@balloonman.com.au
Address: PO Box 2168
Richmond Victoria 3121
Acknowledgement of Country
At BalloonMan, we acknowledge and pay respect to the Traditional Owners of Country throughout Australia, particularly the Wurundjeri, Dja Dja Wurrung, and Taungurung peoples of the Kulin Nations, recognising their continuing connection to land, waters, and culture as we launch and land our hot air balloons on these ancestral lands, and we honour their Elders past, present, and emerging.
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